75bdd Privacy Policy

75bdd operates a safe and reliable online gaming platform for users in Bangladesh. We have the highest respect for our users' privacy and are firmly committed to ensuring the protection of their personal information. This privacy policy ("Policy") describes how 75bdd ("we", "our") collects your personal information, the purposes for which it is used, the circumstances under which it may be shared with third parties, and the steps taken to protect your information.

By using our website or mobile platform, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

When registering and using services on the 75bdd platform, we may collect the following types of information:

1.1 Personal Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address
• Current and permanent address
• Mobile number

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical and Usage Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Platform login times and activity logs
• Information collected through cookies and similar tracking technologies
• Gaming history and betting activity

1.4 Communication Information

When you contact our customer support team via live chat or email, we may retain a record of that conversation for the purposes of improving service quality and resolving disputes.

We collect information in the following ways:

2.1 Information Provided Directly

You provide information to us directly when filling out registration forms, going through the account verification process, submitting deposit and withdrawal requests, and contacting customer support.

2.2 Automatically Collected Information

While you use our platform, certain information is collected automatically through cookies, web beacons, log files, and similar technologies. This information is primarily used to improve the functionality of the platform and to make your experience smoother and more seamless.

2.3 Information Received from Third Parties

For the purposes of identity verification (KYC) and fraud prevention, we may verify information from approved third-party services.

75bdd uses your information only for lawful and specific purposes. These include:

• Creating and managing accounts
• Identity verification and age confirmation (services available only to users aged 21 and above)
• Processing deposit and withdrawal transactions
• Managing and monitoring gaming activity
• Customer support and complaint resolution
• Preventing fraud, money laundering, and other illegal activity
• Implementing and monitoring responsible gaming policies
• Informing you about relevant promotional offers and bonuses (with your consent)
• Ensuring platform security and functionality
• Meeting legal obligations

75bdd never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and managing technical infrastructure. Only the necessary information is shared with these partners, and they are required to comply with our privacy standards.

4.2 Legal Requirements

We are required to provide necessary information in response to valid court orders, government directives, or requests from law enforcement agencies.

4.3 Fraud and Security Investigations

Information may be shared with relevant authorities when required for investigations into fraud, money laundering, or other illegal activity.

We apply industry-standard security measures to protect your information:

5.1 Encryption Technology

All data is transmitted to our servers through SSL (Secure Sockets Layer) encryption. Financial information is stored in a specially encrypted format.

5.2 Access Control

Only authorized personnel can access your personal information. Their access is strictly governed by a "need-to-know" policy.

5.3 Security Testing

Our systems undergo regular security audits and vulnerability assessments. In the event of any security incident, we take prompt action and notify affected users where necessary.

5.4 Two-Factor Authentication

We provide Two-Factor Authentication to strengthen the security of your account. We strongly recommend that all users keep this feature enabled.

Cookies are small text files that our website stores on your device. We use the following types of cookies:

6.1 Essential Cookies

These are necessary for the basic functionality of the platform — such as maintaining login sessions and managing security tokens. These cookies cannot be disabled because the platform cannot function properly without them.

6.2 Performance Cookies

These cookies are used to analyze how users interact with our platform and to improve the quality of the service. This information is collected in an aggregated and anonymous form.

6.3 Preference Cookies

These cookies are used to remember your language preferences and other personalized settings. You can manage cookies from your browser settings, though doing so may limit some features.

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Specifically:

• Information for active accounts is retained for the entire duration that the account remains open.
• After an account is closed, information is retained for a specific period as required for legal, regulatory, and financial audit purposes.
• Transaction-related information is retained for the period specified under financial regulations.
• Once the specified retention period ends, information is securely deleted or anonymized.

You have the following rights over your own personal information:

8.1 Right to Access

You may request at any time a copy of the information we hold about you.

8.2 Right to Correction

If any of your information is incorrect or outdated, you may request that it be corrected. Some information you can update yourself directly from your account profile.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, where legal obligations or legitimate business requirements exist, we may be required to retain some information.

8.4 Right to Withdraw from Marketing Communications

You may stop receiving promotional emails or notifications at any time. To do so, contact our support team via live chat or email.

8.5 Right to Lodge a Complaint

If you believe your data privacy has been violated, you may contact us directly to report the matter.

75bdd provides services only to those aged 21 and above. We do not knowingly collect information from any person under the age of 21. Age verification is carried out during the registration process, and if any account holder is found to be under 21, that account and the associated information are deleted immediately.

If you believe a minor is using our platform, please notify our support team without delay.

We may update this privacy policy from time to time. If there are any significant changes, we will publish a notice on our platform and, where applicable, inform you by email. The updated policy will take effect from the date it is published. Your continued use of the platform means you are agreeing to the new policy.

We recommend that you visit this page regularly and keep track of the most recent update date.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week.